Thursday, January 28, 2010
Bad Taste?
From: Holden, Ben - Columbus
Sent: Thursday, January 28, 2010 10:35
AMTo: 'rondacaudell@teacher.com'
Cc: Canepa, Valerie - Columbus; Nix, Dusty - Columbus; Owen, Mike - Columbus; Kendrick-Holmes, Dimon - Columbus
Subject: Wednesday - Sound Off Concern
Ms. Caudell:
Thank you for your thoughful letter, and your diligence in helping us to maintain our standards. I see these two words as "close to the line," but not over it. I know you disagree.
I, like, you, am troubled by the evolution downward in our beloved English language. I am personally a stickler for adherence to standard English and wish our guardians of the language were not so "flexible." That said, my personal dictionary, the 2,000-page American Heritage dictionary, has two full definitions of the word "crap," including several that are not offensive. Our newspaper does not generally ban words unless they are profane on their face, e.g., the "seven dirty words" banned by the FCC. . . I see "freakin'" like the word 'darn' -- that is, a curse-word substitute that has (unfortunately) become an everyday part of the language.
Our young children of course should not use these words, and (I hope this does not offend you) parents have the responsibility to make determinations about what very young children ought to be allowed to read -- and to help them interpret it.
There are many, many words that we won't print. But we take great care when adding to that list. Thank you for reading the newspaper. I am copying our Sound Off editors on this note with the instruction to redouble efforts to use caution when allowing words through that are "close to the line."
Best, Ben
From: rondacaudell@teacher.com [mailto:rondacaudell@teacher.com]
Sent: Wednesday, January 27, 2010 3:06
PMTo: Canepa, Valerie - Columbus; Holden, Ben - Columbus
Subject: Wednesday
Ms Canepa and Mr Holden:
The offensive "substitute" words crap and freakin' were both
used in Sound Off today and, frankly, I'm appalled that a family
newspaper would allow this.
When you see or hear these words, your brain automatically
brings the real terms to your mind.
I asked a number of co-workers at Arnold Middle School and a
few friends from St Mark United Methodist Church if these two
terms are acceptable to them and everyone of them said that
they were not.
We do not want our children who read the newspaper to think
that these terms are acceptable because The Ledger-Enquirer
seems to think they are.
I am asking as a parent and a teacher to please institute a new
rule to your writers and editors that offensive language will no
longer be tolerated.
I choose to believe that one of you will respond. Thank you. I try to set standards for my children. Please help me.
Ronda Caudell
Love of Letters
From: aec177a1@aol.com
To: Holden, Ben - Columbus Sent: Fri Jan 15 21:15:57 2010
Subject: Re: Ledger-Enquirer Concerns
Mr. Holden,
Thanks for your very thoughtful and insightful response.
I do agree with most of your response. I also agree that my criticism of the quality was not justified for the local news. Your reporters have provided some very interesting local news. I also complemented Dusty Nix. I should have been more focused on my criticism of the national news as printed from the AP.
Regarding the AP. If you print it, then it is as if you agree with the stories, from the readers' view. I complained to you about them because you are the face of my local paper. If you agree, then there is a need to address those concerns to the head of AP. Without feedback, they will continue with shoddy journalism. I understand the need for brevity but, there must be balanced brevity to be validity.
I do plan to continue my subscription and hope you will take another look at my comments because, they do represent the views of many of my friends. Typically few people will complain but the complainers do represent a good many silent individuals.
Susan Miller's articles were of local interest, written with local, down to earth examples. She wrote specifically to the small business person.
Regards,
A. Earl Cheal, D.B.A.
In a message dated 1/15/2010 12:12:51 P.M. Eastern Standard Time, bholden@ledger-enquirer.com writes:
Mr. Cheal:
Thank you for your note and the level of thought and analysis behind it. Valerie Canepa, our president and publisher passed your thoughts along to me and I hope you won't mind having me respond in her stead. Also, I am taking the liberty of sharing your note and my response with our newsroom, because you so perfectly capture a number of misconceptions held by a small (but vocal) minority of our readers.
First off, you make many valid points. We have, unfortunately, made difficult decisions resulting in a smaller inch-count news report over recent years, accelerating between 2007 and 2009. Thankfully, we have not cut the size of the newshole further since the middle of last year, and I am hopeful that things have stabilized.
As to staffing, we have slimmed down, as have many American businesses during the current economic downturn. Our staff of 37 news full-time-equivalents cannot possibly be in as many places at the same time as the 62 we had when I took over as editor in September 2004. I wish it were not so, but I believe there was method to our madness, which I'll hit upon in a moment.
As to quality, however, I take exception to your fundamental point that the paper has declined steadily in recent years. Here are the facts:
1) Our newspaper remains the leading paper of our size (40-60K) in the state of Georgia every year in journalistic quality based on competitions conducted by the Georgia Press Association and the AP (although by your note it appears you don't hold a high opinion of the AP). Many years over the past five we have literally dominated the quality based news categories, frequently pacing neck-and-neck with the eight-times larger Atlanta Journal-Constitution;
2) As to reader satisfaction, our last study had our "satisfied" or "very satisfied" numbers in the mid-sixties, which put us at No. 2 within our 31-company newspaper group;
3) As to volume of significant local stories, we typically ran between 3 and 3.5 local stories on A1 in the first part of 2004. That number has been consistent for the past five-plus years despite a smaller staff. We also log total number of local stories, which typically run between 9 and 11 each day, excluding sports.
The bottom line as to the volume of stories (as opposed to quality) is that we have primarily shrunk the wire report and to a lesser extent, business reporting. And while we are not proud of taking anything away from our readers, we believe our primary franchise is local news.
I, too, have complaints about the Associated Press, but they are primarily about their thin coverage of important issues, not of bias. If you know those folks (and I know plenty of them) they are often too interested in writing inside-baseball Washington or global politics and not what matters to real people back home. But trust me, they'll take any scalp they can get -- Democtratic or Republican.
Your perception that we are "headed down a road to self-destruction" is no doubt based upon the mistaken belief that the future of our business is ink-on-dead-trees. To the contrary, it is electrons flowing through fancy devices that did not exist 10 years ago and may not have been invented yet. That is why we are so proud that our internet traffic for our news stories increased 86 percent last year, No. 1 within our entire 31-paper group.
Finally, I promised to get back to your point about financial cutbacks. Here's the bottom line: smart businesses make cuts while they still have a business. They don't hold on to yesterday's business model until they have to go running to their creditors (or to government) looking for a bailout -- or a handout. Maybe General Motors should have made tough decisions 15 years ago when the market changed.
All that said, we truly appreciate our traditional readers as well as those who want to consume our news on the internet. Happily, you are mistaken about our company "faltering," and while we cannot share internal financial details, the meteoric increase in the market value of our company over the past six to eight months indicates that our investors are pleased with our direction.
We hope you will stick with us, too.
Best regards, Ben
-v-
Ben Holden
Executive Editor
Ledger-Enquirer
(706) 571-8560 - Phone
(706) 576-6290 - Fax
www.ledger-enquirer.com
bholden@ledger-enquirer.com
From: aec177a1@aol.com
To: Canepa, Valerie - Columbus
Sent: Fri Jan 15 10:09:42 2010
Subject: Ledger-Enquirer Concerns
Since 1963, I have lived in Columbus on three occasions and have lived in the area steady since 1997. During those times, I have subscribed to your paper. I have watched the paper continue to decline in quality and in quantity. I now pay for an ever dwindling newsletter, which is hardly worth retrieving from the delivery box.
My comments will likely fall on deaf ears because, it appears you are headed down a road of self destruction and nothing will enable you to change. I will address my concerns, which are similar to those of other people I know. My points are not in order of importance and are only examples:
The AP stories you carry are typically one-sided and fail to be objective, complete and balanced. You need a different source for your national news. Today's articles are a good example:
Page A11 Tentative tax deal marks health care breakthrough This article was mum on the sweetheart deal reportedly obtained by the unions, to exempt their health plans from tax. It also fails to explain how that burden will now be handled. The article is also mum on the President's repeated promises for open health care negotiations to be broadcast on CSPAN. The President promised transparency. The article ignored that. I see no logical reason not to provide balanced coverage of such important topics.
Page A18 Many of president's campaign promises unkept This article failed to address the most important issues that bear on those things over which the President has direct power. He promised no lobbyists in his administration yet the words were hardly out of his mouth before he hired several. He promised an ethical administration yet, he appointed several tax cheats and even after their violations of the law were revealed, he continued with their appointments. He promised transparency in his administration yet, we have seen much more secrecy than transparency. He promised to work in a bipartisan fashion yet, from all indications the opposition party has been all but shut out of most of his initiatives. He promised health care negotiations would be open and be broadcast on CSPAN. One could argue that Congress will not permit it. However, the President could (if he had any backbone) require broadcast of negotiations or he would not support it or sign it into law. I am not aware of any such discussion about this. What about his commitment to meet with dictator leaders one-on-one basis to resolve the differences? That was not mentioned.
Your paper's want ads are dismal. I can understand why. Because of dwindling circulation, due to biased reporting, the exposure for ads is down. In addition, I recall, a few years ago, when I wanted to run a small ad, the price was exorbitant. That turned me off and I have not attempted to run one since. I suspect the high prices over the years has also impacted on the willingness of other individuals to place want ads. In the past, I have made purchased from the want ads but, now it is not worth my time to even look at them.
You removed one of the highlights of your paper. Susan Miller's articles about business. She is an experienced manager and business consultant, and a talented writer. By eliminating her effective articles, which were beneficial to local small business owners, you further reduce the need to subscribe. You have cast aside a local talent which gave people a reason to open your paper..
I would be remiss without complementing Dusty Nix for his generally good editorials.
I also appreciate the efforts of our delivery person, Mr. Bob Horne.
If you do not make some drastic changes, your paper will continue to falter and you will likely continue to lose circulation and advertisers, including me.
I expect you will not respond, which will be further indication of your management's indifference to the future of your paper.
A. Earl Cheal, D.B.A.
34 Wagon Wheel Dr.
Ellerslie, GA 31807.
Friday, March 27, 2009
Teamwork At Your Local Newspaper
From: Holden, Ben - Columbus
Sent: Friday, March 27, 2009 10:10 AM
To: CLE - Broadcast
Subject: Teamwork
Now and then I like to joke that some folks think gremlins put out the paper. Most of us work during the daylight hours and when we leave for home much of what shows up as news in the morning paper has not been reported, edited or designed on pages. Such was the case yesterday with Alan's fine work on our new district attorney, who has decided not to seek the death penalty against Charles Johnston, the man who shot and killed three people last year at Doctors Hospital.
Alan interviewed D.A. Slater once earlier in the day for a story that was to be a sidebar to our package on Cpl. Mike Dahnke, the officer who shot Johnston. But when we realized Slater was making bigger news with the death penalty decision, we sent him back out for a more in-depth probe of the issue.
He got back to the office around 5:30 p.m., and belted out a new lead and a completely re-done story by 7:30 last night. Elizabeth Conner, our Night Editor, then did a fine job of editing and sharpening the piece, taking it from a relatively inconsequential sidebar to our A1 lead.
Holly Leach, our A1 designer, worked quickly to produce the main substance of the Page One design and layout that you see today, shooting off PDF copies for review shortly after 10:30 p.m. (Meanwhile, Elizabeth is contacting Alan to double-check the story edits for accuracy). Tim Chitwood's thoughtful re-telling of Cpl. Dahnke's heroism was the perfect complement to Alan's fine reporting).
The bottom line, from my perspective, is that anyone who loves newspapers and who is invested in this industry should take heart; with the pride and dedication that I saw last night, we are not only still alive, but we will continue to thrive.
Regards, Ben
-v-
Ben Holden
Vice President & Executive Editor
Ledger-Enquirer
(706) 571-8560 - Phone
(706) 576-6290 - Fax
www.ledger-enquirer.com
bholden@ledger-enquirer.com
Friday, November 21, 2008
Bias or Bluster?
1. A proposed Op-Ed piece written by McKoon.
2. A Letter reply from Holden to McKoon, with attachments, taking issue with factual assertions in the McKoon piece.
3. The final re-submitted piece, submitted by McKoon for publication on Sunday Nov. 23 in the Voices section of the Ledger-Enquirer.
1) T
The Sunday editorial seems to suggest that the concerns about the fairness of coverage in the newspaper are totally without merit. (Deleted following discussions between McKoon and Holden) I have to take strong exception to that notion. The Ledger-Enquirer is the newspaper of record in our community.
I know when I research events and am looking for factual information, I go to archives of the Ledger. I also look to be able to cite the Ledger in debates again for a factual source on which we all can agree. Unfortunately, the Ledger and other mainstream media organs are losing this reputation of being an objective source of information.
This goes beyond an endorsement of Obama for President, although I urge a comparison of that editorial with the endorsement of Bush in 2004 and it seems hard to understand how both opinions can be held by the same editorial board.
The news items carried by the Ledger, principally coming from the Associated Press, have been very much stacked in favor of the Obama campaign.
You want some examples I am sure, so let me provide you some. The Ledger ran stories about Palin's unreadiness as VP, the amount spent on her wardrobe for the campaign and the so-called "Troopergate" episode.
The Ledger did not run any stories questioning Biden's readiness (i.e. his > suggestion in the wake of 9/11 that we should write Iran a check for $200 million), his connections with the credit card issuer MBNA (an MBNA executive bought Biden's house, etc.) or how many $1,000+ suits Biden had bought for him by the DNC or Obama-Biden.
The Ledger failed to run a single story on how the Obama campaign disabled basic credit card security software that allowed donations from multiple names using the same credit card number (Osama bin Laden and Adolph Hitler being a couple of names that got through), that did not check for overseas donations > or in any way come into compliance with FEC rules. Where were the Ledger stories following Stanley Kurtz lead on the connections between Obama and William Ayers or Obama and Tony Rezko?
Of course we did see stories about McCain and the Keating 5 and the many "lobbyists" working in McCain's campaign. I could go on and on but the fact is the Ledger's coverage mirrored that of many other media outlets in its tilt toward Obama.
There has always been a liberal bias in the press, but at the end of the day the press has followed stories where they lead no matter who was involved (witness Gary Hart and Donna Rice, Bill Clinton and the many scandals of his administration).
The 2008 campaign will be remembered as the time when liberal media bias transformed into liberal media advocacy, summed up recently by Chris Mathews who said his job as a journalist is to make Barack Obama successful.
This is why readership, advertising and subscriptions will continue to decline as long as the Ledger is seen less and less an honest broker of the news with a left leaning editorial bent and instead as a Pravda-like propaganda arm of the Obama campaign from the news and editorial pages. I hope you might take some of this criticism into account as you seek to cover the Obama inauguration and his administration.
Here are the results of my research regarding the points you raised (from Josh McKoon’s letter). I physically searched the papers of the last nine weeks or so. I didn’t have access to August’s papers. (even numbered issues only)
2. Placement and length of Palin "Troopergate" episode
Sept. 27: “Palin aides defy subpoenas in Troopergate” A10, 5 in.
Oct. 12 “Report stings Palin over Troopergate” A12, 21 in.
Nov. 4 (Election Day) “Report clears Palin in Troopergate probe” Page A6, 18 in.
Sept. 27: “Veep choices add their voices” A10, 48 in.
6. How the Obama campaign disabled basic credit card security software that allowed donations from multiple names using the same credit card number (Osama bin Laden and Adolph Hitler being a couple of names that got through), that did not check for overseas donations or in any way come into compliance with FEC rules.
8. Stories on Obama and Tony Rezko.
10. Stories on the "lobbyists" working in McCain's campaign.
Hope this helps,
Christopher Sheets
Newsroom Training Editor
Date: Nov. 18, 2008
3) Final Version of McKoon Op-Ed From: Joshua McKoon Sent: Thursday, November 20, 2008 Dear Editor: I read with great interest the editorial in the Friday edition of the Ledger-Enquirer. The Friday editorial admonished voters to watch Republicans for signs of being uncooperative with Obama and the Democratic majorities in Congress. I don't remember any such editorial asking Tom Daschle or Nancy Pelosi to play nice with President Bush when he was elected, twice. It seems counterintuitive to suggest that the party to watch now is the GOP when Democrats control the Legislative and Executive Branches of government. How about cautioning overreach by those in control? Remember 1993 when after running on economic policy President Clinton swung into action by having legislation introduced to...allow gays in the military?! I wanted to address the issue of fairness in terms of the news coverage toward the two presidential tickets. The Ledger-Enquirer is the newspaper of record in our community. I know when I research events and am looking for factual information, I go to archives of the Ledger. I also look to cite the Ledger in debates again for a factual source on which we all can agree. Unfortunately, the Ledger and other mainstream media organs are losing this reputation of being an objective source of information.
The news items carried by the Ledger, principally coming from the Associated Press, have appeared to me to be stacked in favor of the Obama campaign. You want some examples I am sure, so let me provide you with a few.
The Ledger ran stories about Palin's alleged unreadiness as VP, the amount spent on her wardrobe for the campaign and the so-called "Troopergate" episode. The Ledger did not run any stories questioning Biden's readiness (i.e. his suggestion in the wake of 9/11 that we should write Iran a check for $200 million), his connections with the credit card issuer MBNA (an MBNA executive bought Biden's house, etc.) or how many $1,000+ suits Biden had bought for him by the DNC or Obama-Biden.
The Ledger failed to run a single story on how the Obama campaign disabled basic credit card security software that allowed donations from multiple names using the same credit card number (Osama bin Laden and Adolf Hitler being a couple of names that got through), that did not check for overseas donations or in any way come into compliance with FEC rules.
Where were the Ledger stories following Stanley Kurtz lead on the connections between Obama and William Ayers or Obama and Tony Rezko? Of course we did see stories about McCain and the Keating 5 and the many "lobbyists" working in McCain's campaign. I could go on but the fact is the Ledger's coverage mirrored that of many other media outlets relying on wire services in its tilt toward Obama.
There has always been a liberal bias in the press, but at the end of the day the press has followed stories where they led no matter who was involved (witness Gary Hart and Donna Rice, Bill Clinton and the many scandals of his administration).
The 2008 campaign will be remembered as the time when liberal media bias transformed into liberal media advocacy, summed up recently by Chris Mathews who said his job as a journalist is to make Barack Obama successful.
I hope you might take some of this criticism into account as you seek to cover the Obama inauguration and his administration. While I have this platform, I do want to make one other thing clear.
While I opposed the election of the Obama-Biden ticket with all the effort I could muster, we must all now respect the decision the American people have made.
In the wake of this election, evidently there are people making statements that Obama is the anti-Christ or Obama is a radical Muslim "Manchurian Candidate" of some kind. These statements are not only patently false and hateful but also do immeasurable damage to those of us who are trying to articulate a reasoned opposition to the policies we expect will be proposed in the next administration.
We need to stand together in condemning those irresponsible statements and focus on moving our country forward. As for me, Barack Obama is my President and I will support him when I can and respectfully disagree when I cannot. Thank you for the chance to say that. Regards, Josh McKoon, Chairman, Muscogee County Republican Party
Thursday, October 9, 2008
Newspapering in Troubled Times. . .
From: Holden, Ben - Columbus
Sent: Thursday, October 09, 2008 12:58 PM
To: 'Ken Clark'
Cc: Canepa, Valerie - Columbus
Subject: Newspapering
Ken:
Ironic, huh? I have a standing rule against putting the D-Word (as in Depression) in a headline, but sometimes the news just seems to justify a full-throated scream. I'll take a look at it and see if we need to dial it back. Thanks for the note. Best, Ben
-v-
Ben Holden
Executive Editor
Ledger-Enquirer
(706) 571-8560 - Phone
(706) 576-6290 - Fax
www.ledger-enquirer.com
bholden@ledger-enquirer.com
-----Original Message-----
From: Ken Clark [mailto:kenclark75@pstel.net]
Sent: Tuesday, October 07, 2008 6:07 PM
To: Holden, Ben - Columbus
Cc: Canepa, Valerie - Columbus
Subject: Newspapering
Ben, a couple of days ago you wrote an excellent column pointing out that now is the time to remain cool and not panic where the economy is concerned. Did you forget to show it to your headline writers?
Would still like to have that lunch at some point.
Ken Clark
Tuesday, October 7, 2008
There You Go Again
Thank you for your note. We get this complaint fairly routinely -- balanced of course, by complaints from many in our community who believe we go overboard with race-based reporting and in fact place the faces of minority criminal defendants in prominent display for improper reasons. As the editor, of course, my job is to defend against not just bias or "political correctness" but also the perception of both.
That said, because this issue seems to be of great importance to you, I assume you merely missed the following recent examples of our cops reporting doing exactly what you claim we don't do:
1. Today's paper, Page A6: "The suspect is described as a black man, age 20-30, standing 6-foot-2 and weighing 220 pounds.
2. Yesterday's paper, Page A4: "The suspect is described as a black man, standing 6-foot-2, weighing 190 pounds and wearing a a black, sleveless T-shirt, black pants and a black ski mask."
3. Thursday Oct. 2, Page A5: "The suspect is described as a 5-foot-7 inch to 5-foot 9-inch black man in his 20s."
Our policy is to include descriptions of race as part of descriptions that may help police catch criminals and protect citizens. When we have a description we print it. Our standard is two visible characteristics plus race, or one really unique and visible one plus race. "The suspect was white" is not a description in my view. You may disagree, which is OK by me.
Now if you'll excuse me, I've gotta get back to the mailroom.
Ben
-v-
Ben Holden
Vice President & Executive Editor
Ledger-Enquirer
(706) 571-8560 - Phone
(706) 576-6290 - Fax
www.ledger-enquirer.com
bholden@ledger-enquirer.com
--------------------------------------------------------------------------------
From: Vada [mailto:vbackman@mchsi.com]
Sent: Monday, October 06, 2008 11:43 PM
To: Canepa, Valerie - Columbus; Riquelmy, Alan - Columbus; Holden, Ben - Columbus
Subject: There you go again...
You guys really need to be taken to the woodshed on this one. Did any of you attend Journalism
School or did you work your way up from the mailroom? When identifying a suspect in a crime, RACE is integral to a description of the suspect. It is not racist to identify the race of a suspect. Race is a FACT. Racial identification could prevent an innocent person from being falsely arrested. If dark clothing and dark sunglasses are important...so is dark skin...or light skin. Honestly, I have seen this so many times before in your paper...I am not letting it go this time. If I saw someone with silver teeth and contacted the police, I would feel horrible if I incorrectly fingered a suspect of the wrong color. In the words of Sgt. Joe Friday..."Just the facts, Ma'am." Stop letting YOUR racial sensitivities interfere with reporting the news.
Vada and George Backman
-v-
HERE'S THE STORY:
A late night run to the border Sunday turned into an armed robbery at a Taco Bell.
The robbery happened when a man pulled into the drive-thru at 2:18 a.m. in a small, dark car with blue neon lighting inside, said Columbus Police Sgt. Frank Massa. The driver ordered some food from the 3527 Macon Road restaurant and then pulled up to the window.
"When he got to the window to pay for it, and the guy opened the register, that's when he robbed him," Massa said.
The suspect is described as a man in his 20s, wearing dark clothes, dark sunglasses and having silver teeth (Ed note: Red highlight emphasis was added by emailer). He had some type of handgun, Massa said.
"No injuries reported, and no shots fired," the sergeant added.
Alan Riquelmy
Wednesday, July 30, 2008
Reader Loves the Ledger
Best, Ben
-v-
Ben Holden
Vice President & Executive Editor
Ledger-Enquirer
--------------------------------------------------------------------------------
From: Sarah Briggs [mailto:sarah1960@ohio.usa.com]
Sent: Wednesday, July 30, 2008 11:22 AM
To: CLE - Soundoff
Cc: vcanepca@ledg-ernquirer.com; Holden, Ben - Columbus; Nix, Dusty - Columbus; Owen, Mike - Columbus
Subject: The L-E
I've lived in cities like Dayton, Jacksonville, Orlando, Sioux City, Little Rock and even Dallas
and none of the newspapers in those cities could match the Ledger-Enquirer.
I feel very grateful to have such a high calibre periodical to inform and entertain me each
morning. Count your blessings.
Sarah
If there are two many cities in my Sound Off take some out.
Note: I love the columnists like Brad Barnes and Larry Gierer and Dusty Nix' editorials
are among the best I have read. I also love Sound Off, the editorial page, Jumble
and the crossword puzzle that is the best I have seen. The only thing I strongly
dislike is the TV section on Sunday. Just very small townish. Embarrassing.
I won't allow out of town visitors to see it laying out. Surely you can improve it.