Welcome

Welcome to Inside the Ledger-Enquirer, our newest blog. In this space we’ll try to answer questions, address concerns and share information from the back offices of the newspaper. We get hundreds of reader inquiries a year, so it makes sense to post our answers for everyone to see.

A few ground rules:

1. To ask a question or register a concern, send it to the e-mail address in the righthand column of this page, vcanepa@ledger-enquirer.com. We will review all questions and will address the ones we deem of interest to our general readership in this blog.
2. To comment, use the button at the bottom of each posting. But don’t expect a response from us, and please don’t be offended when we don’t respond. This is our opportunity to share information with you; it is not a bulletin board or forum.
3. This space should not be used as a circulation complaint department. While customer service is a top priority for us, there are other, more timely customer service tools for issues pertaining to newspaper delivery and billing. Try our circulation call center at 888-323-1222, or e-mail our circulation vice president at jkelly@ledger-enquirer.com.

Now let’s get started.